Cookie Policy

Version 1.0
Updated 1st April 2024

The purpose of this document is to inform you about usage of cookie technology when you use the services of Captain Data and its website https://www.captaindata.co.

In this Cookie Policy, Captain Data, a French joint stock company having its head office in the 41-43 Quai de Malakoff at Nantes 44000 and being registered at the trade Register of Nantes under n°838 098 598, is the controller when you use its services and website.

1. WHAT ARE COOKIES?

Cookies are small text files that are stored in your browser by websites that you visit. They are created for a limited time when a user’s browser loads a given website: the website sends data to the browser, which then creates a text file. Every time the user returns to that same website, the browser retrieves the file and sends it to the website’s server.

Data stored by cookies include the pages viewed, the type of browser used, your IP address, some identifier, and sometimes the information you entered on a website to save you having to enter it again.

They are widely used in order to make websites work or to trace your navigation for statistical or advertising purposes.

The tables below (5. Table of Cookies) detail the cookies we use and why.

2. HOW CAN YOU MANAGE COOKIES FOR CAPTAIN DATA?

Cookie placement on your device is subject to your consent unless they are used solely to enable or facilitate electronic communication or are strictly necessary to provide an online communication service at your express request.

The first time you connect to the website, you receive information regarding cookies in an information banner that is visible at the bottom of your screen.

You may consent to the placement of cookies by clicking on the "Ok!" button on the banner.

Such consent will be valid for a maximum period of six (6) months.

You can withdraw your consent to the installation of cookies at any time.

You can refuse the placement of cookies on your device by:

  • Clicking on the “No, thanks” button in the banner, or
  • Setting your choices in the cookie manager accessible from the “I want to choose” button.

If you have not done so from the banner upon arrival on our website, you can accept or reject cookies at any time via our cookie manager.

3. WHAT ARE THE CONSEQUENCES OF REFUSING COOKIES?

Disabling functional and necessary cookies will prevent you from using the website under normal conditions.

Disabling analytical, social network and advertisement cookies has no consequence on your use of the website.

4. WHY DO WE USE COOKIES?

Cookies have different purposes.

Cookies necessary for the operation of the website and our services

These are cookies that are necessary for the operation of our website or the services you request. They allow you to use the main features of our website (such as access to your account).

We do not need your consent for these cookies, but we need it for all the other cookies listed below.

Functional cookies:

These are cookies that allow us to provide you with certain features that are not essential to the service but that significantly improve your experience, such as adapting certain parts of our website to your device or proposing tools adapted to your use.

Analytical cookies, necessary for audience measurement

These are cookies that allow us to know the use, the volume of visits and use as well as the performance of our website. These cookies allow us to improve the interest, ergonomics and operation of the services offered on the website (for example, the pages most often consulted, searches by Internet users in the website's search engine, etc.).

Advertising cookies

These are cookies used to present you with advertisements or send you information adapted to your interests on our website or outside our website during your navigation on the Internet.

Social network cookies and buttons

These social network cookies and buttons are intended to allow users to use the functionalities of the various platforms and in particular to share pages and content via these third-party social networks. They also allow social networks to target the advertising offer that they broadcast on their platforms.

For more information on the use of your personal data in relation to social networks, and since social network cookies are managed by the publisher of the social network website, we invite you to consult the privacy policies of the third-party social networks concerned.

5. TABLE OF COOKIES

Hereafter is a table of all cookies used on our website, we have indicated their name, their purpose as well as the third party who deposits them when they do not come from Captain Data and their expiration period.

We invite you to consult our Privacy Policy to find out how long we keep the personal data collected via cookies.

5.1 Strictly necessary

Cookie Name Purpose Third-Party Applicable Domain Expiration Period
axeptio_all_vendors This functional cookie is used for the operation of the tool that manages the collection of third-party cookies and audience measurement. Axeptio Website: www.captaindata.co 6 months
axeptio_authorized_vendors This functional cookie is used for the operation of the tool that manages the collection of third-party cookies and audience measurement. Axeptio Website: www.captaindata.co 6 months
axeptio_cookies This functional cookie is used for the operation of the tool that manages the collection of third-party cookies and audience measurement. Axeptio Website: www.captaindata.co 6 months
__stripe_mid This cookie is used for fraud prevention purposes. Stripe Application: app.captaindata.co 12 months
__stripe_sid This cookie is used for fraud prevention purposes. Stripe Application: app.captaindata.co 30 minutes
_sleek_session We use Sleekplan to collect customer feedback and share product updates. Sleekplan will set a cookie on your device to identify you as a user of our service. Sleekplan Application: app.captaindata.co 1 year

5.2 Technical/Functional

Cookie Name Purpose Third-Party Applicable Domain Expiration Period
fcai Functioning of the live-chat Front App Website: www.captaindata.co Session
fccid Functioning of the live-chat Front App Website: www.captaindata.co Session
fcuid Functioning of the live-chat Front App Website: www.captaindata.co Session

5.3. Analytics

Cookie Name Purpose Third-Party Applicable Domain Expiration Period
_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of website usage for the website's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. Google Website: www.captaindata.co 13 months
_gat_UA This cookie is set by Google and is used to distinguish users. Google Website: www.captaindata.co 1 minute
_gcl_au This cookie is used by Google Analytics to understand user interaction with the website. Google Website: www.captaindata.co 3 months
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number of visitors, the source where they have come from, and the pages visited in an anonymous form. Google Website: www.captaindata.co 1 day
_hp2_id. These cookies allow CAPTAIN DATA to collect product usage. Heap Website and Application: www.captaindata.co / app.captaindata.co 13 months
_hp2_ses_props. These cookies allow CAPTAIN DATA to collect product usage. Heap Website and Application: www.captaindata.co / app.captaindata.co 30 minutes
Segment These cookies allow CAPTAIN DATA to collect product usage and identify account users. Privacy Website and Application: www.captaindata.co / app.captaindata.co 7 days
nQ_cookieId This cookie is an authentication token which sets a unique id for customers. Albacross Nordics AB Website: www.captaindata.co 1 year
nQ_userVisitId This cookie is used for analytical purposes and is used to uniquely identify users. Albacross Nordics AB Website: www.captaindata.co 1 year

5.4. Social Networks

Cookie Name Purpose Third-Party Applicable Domain Expiration Period
Facebook Pixel Identifies visitors from Facebook publications Meta Website: www.captaindata.co 13 months

6. TRANSFERS OF PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Please note that as some of our processors and third parties are located outside the EEA. Therefore, data collected using cookies may be transferred to countries that are not members of the EEA, whose legislation on the protection of personal data differs from the one applicable in France.

We only transfer cookies outside the European Economic Area with appropriate safeguards in place, including the signing of standard contractual clauses. A document listing the data transfers and guarantees implemented by Captain Data will be sent to you if you request it by e-mail to the following address gdpr@captaindata.co.

7. CHANGES TO THIS NOTICE

Our commitment to preserving your privacy will not change but our processing may evolve. The effective date of each version is identified at the top of this document. If we make changes to this Privacy Policy, we will use reasonable means to inform you.

8. GENERAL PRIVACY POLICY AND CONTACT

Finally, we would remind you of our general Privacy Policy where you can find full details of your rights over your personal data, how to exercise those rights, and the organisations to which your data is transferred.

Should you have any claims, questions, or recommendations, please contact us by email at the following address: gdpr@captaindata.co.

9. HOW TO MANAGE COOKIES FOR ALL WEBSITES?

Most web browsers allow you to control cookie placement through the browser settings. However, if you do so, you will have to manually set certain preferences every time you visit a website, and some services or features may not work at all.

You can find out more about cookies, including how to see what cookies have been set, by visiting www.aboutcookies.org or www.allaboutcookies.org.

You can find out how to manage cookies for popular browsers by clicking on the following links:

For mobile devices, take a look at the following links:

To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.