Privacy Policy

Version 2.1
Updated 1st April 2024

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The purpose of this document is to inform you about the way in which your personal data will be processed when you use the services of Captain Data and its website https://www.captaindata.co.

Captain Data offers automation services for professionals, through its website. It allows its users to extract data from third-party services, create databases and automate workflows on these third-party services.

Captain Data, a French joint stock company having its head office in the 41-43 Quai de Malakoff at Nantes 44000 and being registered at the trade Register of Nantes under n°838 098 598, is controller when you use its services and website.

We invite you to consult our Cookie Policy if this is the subject that interests you.

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1. WHO IS CONCERNED?

Anyone who browses our website, creates an account, uses our service, subscribes to a webinar or asks for a free demo (including employees of our clients) is concerned by the collection and processing of their information.

We draw your attention to the fact that this privacy policy is not intended to inform you about the processing of personal data that is carried out by our users using our services. In this context, we only act as a subcontractor and we invite you to contact our users to obtain any information concerning this processing.

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2. WHAT ARE THE PURPOSES OF PROCESSING YOUR PERSONAL DATA?

Your personal data is only gathered when Captain Data has a legal basis for doing so.

The table below summarizes the purpose of the processing, the categories of personal data, the legal basis and the corresponding retention period.

Purpose	Concerned Data	Legal basis	Retention
Management of your account (creation, connection and cancellation)	- Identification data (first and last name, professional email address) - Account activity data (account settings, number of connections, connection time and duration)	Contractual performance	Until the account is deleted by you or up to a period of 3 years from your last contact with us.
Provision of automation services	- Data connection (professional email address) - Account activity data (use personal database, account settings, number of connections, connection time and duration) - Subscribed services	Contractual performance	For the duration of the contractual relationship on an active basis and then for a period of 2 years from the end of the contract on an intermediate basis.
Optimized and personalized services	- Data connection (professional email address) - Account activity data (use personal database, account settings, number of connections, connection time and duration)	Contractual performance or Legitimate interest to respond to clients and prospects	For the duration of the contractual relationship (if subscribed) or/ and for a period of 2 years from your last contact with us.
Newsletter sending	Professional Email	Consent	Until you withdraw your consent or for a period of 3 years from your last contact with us.
Webinar subscription	Identification data(email address, last name, job title, first name, company name)	Contractual performance	Until the end of the webinar in active base and then for a period of 3 years in intermediate archive.
Academy application	Identification data(email address, last name, job title, first name, company name)	Contractual performance	Until the end of the academy in active base and then for a period of 3 years in intermediate archive.
Ensure the proper functioning and security of the website	Navigation information	Legitim interest in providing a functional site	For the duration of the navigation
Management of contact requests or complaints	- Identification data (professional email address, full name, phone number) - Any data provided to manage your request	Contractual performance or Legitimate interest to respond to clients and prospects	For the duration of the contractual relationship (if subscribed) or/ and for a period of 2 years from your last contact with us.
Payment management for services	- Payment data (bank details, credit card information) - Billing data (paid price, services subscribed to)	Contractual performance	During the contractual period in the active base and for a period of 10 years from the invoice in the intermediate archive (accounting obligation)
Social network and audience measurement Cookies	Navigation data (IP address, pages viewed, etc.)	Consent	25 months

‍3. IS YOUR PERSONAL DATA TRANSMITTED TO OTHERS?

3.1. Captain Data employees‍

Authorize Captain Data employees have access to your information to ensure the correct operation of the website, to provide you the services, to respond to your requests and to manage the commercial relationship with you.

3.2 Third-Party Services

‍When you use the services to interact with a third-party website, application or other software component, that third party may collect personal data about you. Captain Data is not responsible for this data collection and invites you to review the privacy policies of these third parties.

3.3 Cookies providers

Your personal data are transmitted to third parties depositing cookies on the website, according to the choices made via the cookies banner and subject to your consent, under the conditions provided in the Cookies Policy.

You can access the list of third parties depositing cookies by clicking here.

3.4 Other providers

‍Our service providers also have access to your personal data in the course of their work.

These service providers include hosting and maintenance providers, IT developers and newsletter managers and payment services providers.

3.5 Legal requirements‍

Your personal data may be communicated to third parties when such communication is required by law, regulation, or judicial decision, or if such communication is necessary in the event of litigation.

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4. IS YOUR PERSONAL DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?

Your information may be transferred outside the European Economic Area, in particular because of the use of services providers.

In this case, these transfers are carried out with appropriate guarantees to ensure a sufficient level of protection of privacy and fundamental rights, including the signing of standard contractual clauses adopted by the European Commission. A document listing the data transfers and guarantees implemented by Captain Data will be sent to you if you request it by e-mail to the following address gdpr@captaindata.co.

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5. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

For any exercise of the below-mentioned rights, you can contact us at the following e-mail address: gdpr@captaindata.co.

We commit ourselves to answer you as soon as possible and to give you information about the progress of the study of your request.

You have the following rights:

Right of access at your Personal Data, including the right to obtain form the Data Controller some information such as the purposes of the Processing, the categories of Personal data concerned (article 15 GDPR);
Right to rectification: You can ask us at any time to rectify any Personal Data concerning you that are inaccurate or incomplete (article 16 GDPR);
Right to erasure/right to be forgotten: You can request the deletion of your Personal Data when it’s no longer needed, you have withdrawn your consent or you object to the Processing (article 17 GDPR);
Right to restriction of Processing: You can obtain the restriction of Processing except in case of compelling reasons (article 18 GDPR);
Right to data portability: in case of Personal Data whose Processing is based on automated Processing, consent, or contract, it’s possible to request the disclosure of such Personal Data (article 20 GDPR);
Right to object: You can object to the Processing of your Personal Data if the Processing is based on our legitimate interest (article 21 GDPR);
Right to determine what happens to your Personal Data after your death: or choose a trusted third-party to whom the Company can entrust your Personal Data (article 40-1 de la loi 78-17 du 6 janvier 1978);
Right to withdraw your consent: at any time without affecting the lawfulness of Processing based on consent before its withdrawal (art 13 2c GDPR).

If You aren’t satisfied with the result of the exercise of one of your rights, you can introduce a complaint to the Data Protection Authority, in France, the CNIL.

If you want more information about your rights, follow the link https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles

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6. WHAT HAPPENS IF THE PRIVACY POLICY IS CHANGED?

The Privacy Policy may be amended and updated to reflect changes in Captain Data's data protection practices, or to ensure compliance with regulations when they are amended.

In this case, we will set up a way to inform you of this change.